All orders are still being processed and shipped within our 2-4 weeks turnaround timeframe, as stated on our homepage. Once your order is received, it will be marked as "awaiting to be made" - this status will not change until we have made your order and it is either "ready to package" or has been "shipped". We are a small family business and process all your handmade custom orders as quickly as we can. Each order is handmade to your specifications when you order, and are all bespoke - therefore they are not off-the-shelf products that can be shipped next day.
We ship all our orders by Royal Mail Tracked services in both the UK and Worldwide. UK 1st class recorded normally take 1-2 working days to arrive, and overseas orders normally take around 10-14 working days to arrive. For orders overseas, we offer at checkout the option for Express Delivery, which will delivery normally within 5 working days. We usually use the company FedEx or DPD. This is a flat rate and not based on weight. Please note, although you may select Express Delivery, this DOES NOT mean your order will be made any quicker, but your delivery once the item is made will arrive quicker than the standard tracked mail. If you need your order quicker, please message us and we can arrange an additional charge for this service. For express shipping, you will receive a separate email from the courier with your tracking details.