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Payments & Shipping

Payments

Payments can be made via PayPal or a Secure third party credit/debit card company, so your details are protected. If you use PayPal, you also have PayPal’s buyer protection.

Shipping

We aim to make your handmade items and ship within 3-4 weeks from the date of your order (Monday-Friday). This time can increase during busy periods. Your order may also be delayed if we are waiting on a reply from you regarding the order. If your order is urgent, please contact us and we will see what we can for you.

Branded products are not always held in stock and will be shipped once stock is received. You will be notified of your shipping date once we have received your order. These products are usually shipped within 7-14 working days.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.